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Matthew Swift

2024 So Far: Supporting Charities and Local Communities

August 1, 2024 by Matthew Swift Leave a Comment

At City & Essex, we believe in the power of giving back to the community. Our commitment to supporting others is woven into the fabric of our company ethos. By partnering with charities and local communities, we aim to make a meaningful impact on causes that are close to our hearts, resonate with our customers, and align with the personal passions of our employees.

So far this year, we have proudly supported a number of remarkable charities, each playing a vital role in their respective fields:

  • LandAid Sleepout – Addressing youth homelessness, LandAid Sleepout brings together property professionals to raise funds and awareness, helping to provide safe accommodation for young people in need.

  • Cancer Active Trust – This charity is dedicated to raising awareness and providing information and resources from all published scientific sources around the world so that people wanting to beat cancer can make more informed decisions about their treatment options.
  • St. Mary’s Hospital – We donated 50+ Easter eggs to the Children’s Intensive Care Unit at St. Mary’s Hospital. This small act of kindness aimed to bring joy and a sense of normalcy to children and their families during a challenging time.
  • Kidney Care UK – As the leading kidney patient support charity in the UK, Kidney Care UK provides essential care and services to individuals affected by kidney disease, advocating for better health outcomes and quality of life.
  • ELHAP (Every Life Has A Purpose) – ELHAP offers unique adventure play opportunities for children, young people, and adults with disabilities, fostering an inclusive environment where everyone can thrive.
  • Crossroads Braintree & Chelmsford – This charity provides invaluable physical and emotional support and respite services to the growing number of adults and young people who provide unpaid care to people affected by disability, age, illness or mental ill health, ensuring they have the resources and assistance needed to care for their loved ones effectively.
  • Alzheimer’s Society – By supporting the Alzheimer’s Society, we are contributing to vital research and support services for individuals living with dementia, as well as their families and caregivers.
  • Gold Geese – This small local charity provides tailored practical and emotional support to families of children and young people fighting cancer in the Southend and Basildon areas.

Funding these amazing charities has helped them continue their invaluable work, helping countless individuals and families across our communities.

A Shared Vision
Our approach to charitable giving is driven by a shared vision among our employees, customers, and partners. We encourage our team members to engage with causes they are passionate about, fostering a culture of empathy and social responsibility. By aligning our efforts with the interests and values of our stakeholders, we ensure that our contributions have a profound and lasting impact.

Looking Ahead
We are dedicated to expanding our support for charitable causes in the coming years. We are constantly exploring new opportunities to collaborate with charities and community organisations, working collaboratively with our customers and supply chain, amplifying our impact, and reaching even more people in need.

Filed Under: CSR, People

Commitment to ISO 9001, 14001 and 45001 Standards

July 25, 2024 by Matthew Swift Leave a Comment

We are thrilled to announce that we have successfully renewed our UKAS-accredited certifications for ISO 9001, ISO 14001 and ISO 45001. This achievement underscores our ongoing commitment to maintaining the highest standards in occupational health and safety, quality management, and environmental management.

  • ISO 9001: Quality Management – ISO 9001 sets the criteria for a quality management system and is based on several quality management principles, including a strong customer focus, a process approach, and continual improvement. Our renewed ISO 9001 certification reflects our dedication to consistently providing services that meet customer and regulatory requirements and enhancing customer satisfaction through the effective application of this system.
  • ISO 14001: Environmental Management – ISO 14001 is an internationally agreed-upon standard that sets out the requirements for an environmental management system. It helps organisations improve their environmental performance through more efficient resource use and waste reduction. The renewal of our ISO 14001 certification confirms our commitment to sustainable practices and our efforts to minimise the environmental impact of our operations.
  • ISO 45001: Occupational Health and Safety – ISO 45001 is an international standard that specifies requirements for an occupational health and safety (OH&S) management system. By adhering to this standard, we ensure the well-being of our employees, minimise risks and create safer workplaces. The renewal of our ISO 45001 certification demonstrates our continuous effort to improve safety performance and foster a health and safety culture throughout our organisation.

Since 2017, we have remained committed to upholding these ISO standards and continuously improving our processes to better serve our customers, our people, and the planet. We are proud of this accomplishment and grateful to our team for their hard work and dedication. These certifications are not just milestones but also a part of our continuous journey towards excellence.

Filed Under: Innovation, Sustainability

5 Years of Planet Mark Certification

July 15, 2024 by Matthew Swift Leave a Comment

We are excited to announce that we have achieved the Planet Mark certification for the fifth year in a row. This milestone underscores our unwavering commitment to sustainability and reducing our carbon footprint.

Our journey began with a clear vision: to integrate sustainability into very the core of our business. Over the past five years, we have implemented a series of initiatives aimed at reducing our environmental impact and fostering a culture of sustainability within our organisation.

Our dedication to environmental stewardship continues to drive us towards innovative and impactful practices that benefit our business, our people and the planet. As we celebrate this milestone, we remain hard at work trying to achieve our goals:

  • Achieving net zero.
  • Expanding our sustainable practices to make more of a positive impact for our customers, our teams, and our supply chain.
  • Continuously innovating to find new ways to reduce our environmental impact.

We are proud to be part of a community that prioritises the planet and drives positive change. Together, we will continue to strive for excellence in our practices, ensuring we contribute positively to the environment for years to come.

Filed Under: CSR, Sustainability

John Gutierrez, Winner Of The Andy Bennett Mentor Award

May 20, 2024 by Matthew Swift Leave a Comment

We are thrilled to announce the recipient of the inaugural Andy Bennett Mentor Award: John Gutierrez, Store Services Manager at Harvey Nichols.

John’s exceptional leadership, unwavering dedication to his team, and commitment to service excellence embody the values that define the Andy Bennett Mentor Award. We were inundated with heartfelt testimonials from John’s team members, and reading through them left us truly emotional:

🌟 “I have the privilege of working closely with a remarkable individual, a dear friend whose generosity, kindness, and genuine concern for the well-being of our team leave an indelible mark on our workplace.”

🌟 “Your empathy and ability to understand our needs do not go unnoticed. Thank you for consistently treating us with fairness and for always being receptive to our concerns.”

🌟 “Your ability to genuinely care about the well-being of your team, to be touched by our problems and concerns, makes you not just a great manager, but a great human being. I feel fortunate to work under someone who values the personal as much as the professional.”

🌟 “Throughout my time working under your guidance, I am not only learning a tremendous amount but also growing both personally and professionally….Your caring nature and big heart bring positivity to our work environment, and your dedication to our team’s happiness and success is truly commendable.”

🌟 “Working under your leadership, I have learned so much. You have guided us to not only excel in our work but also to become better human beings. For that, I am sincerely thankful.”

During a surprise presentation at a weekly team meeting, our Managing Director, Ian Hookway and Head of Business Support, James Hookway, had the privilege of recognising John’s outstanding achievements. The moment was filled with emotion as we celebrated John’s accomplishments and expressed our gratitude for his remarkable leadership.

Join us in congratulating John Gutierrez on this well-deserved recognition and in celebrating the enduring legacy of Andy Bennett.

Filed Under: Awards, People

Branching Out With Ecologi

March 26, 2024 by Matthew Swift Leave a Comment

We’re thrilled to share some fantastic news with you all! Earlier this year, we planted another 5,000 trees in collaboration with Ecologi. This latest effort brings our total to a whopping 21,001 trees planted worldwide!

For us, tree planting isn’t about the numbers – it’s a commitment, a promise to do better for our planet and leave a greener, healthier world for future generations. Each tree represents our dedication to making a real, tangible impact on the world around us.

At a time when environmental concerns are at the forefront of global discussions, taking action is more crucial than ever. With each tree we plant, we’re contributing to reforestation efforts, biodiversity conservation, and the fight against climate change.

And guess what? We’re just getting started. Our tree-planting mission isn’t slowing down anytime soon. We’ve got big plans to keep planting and growing because, let’s face it – the world could always use more trees.

Stay tuned for more updates on our ongoing sustainability efforts!

Filed Under: Sustainability

Powered by 100% Renewable Energy

March 4, 2024 by Matthew Swift Leave a Comment

Our new website is “cleaner than 89% of all web pages globally“, according to websitecarbon.com.

While many businesses focus on reducing their carbon footprints in tangible ways, the environmental impact of a website is often overlooked. Recognising this, we prioritised minimising our footprint during the redesign process.

With the guidance of green hosting experts Erjjio, we’ve crafted a website that authentically represents our values while sidestepping excessive design elements that inflate its size. Combined with the site now being powered by 100% renewable energy, this approach has significantly enhanced our carbon rating from an F to an A.

After slashing our website carbon emissions by 90%, we have earned the right to display our certification as a Green website. This milestone highlights our commitment to putting sustainability first, and we would like to thank the Erjjio Team for their knowledge and expertise. We couldn’t be happier with the final result!

If you would like to learn more about your own online impact, click the link: www.websitecarbon.com/

Filed Under: Sustainability

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